All posts filed under: User Research

Tips for Getting More Nuanced Answers from User Interviews

March 6, 2018
by Clem Auyeung
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Content Strategy / Uncategorized / User Research / UX Design

“As soon as we decide on a technology over user needs, we fail to be user-centered.” – Caio Braga in “AI and the big why” Showing Respect for People’s Context and Emotions While studying for my Master’s degree in Human Centered Design & Engineering, one of the first lessons I learned was to understand people’s challenges before designing. Instead of leading with a certain technology or solution in mind, it’s important to be clear on what […]

Unboxing Algorithms

February 10, 2017
by Clem Auyeung
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Business & Culture / User Research / UX Design

I’m on a team with Ariel Duncan and Paul Roberts, and for our graduate “thesis” project, we chose to focus on algorithms and their impact on culture. We landed on algorithms – and the technologies that use them – because of the increasing roles that they play in shaping daily human life. With algorithms playing a distinct role in shaping the 2016 election, we felt that it was timely to understand their often opaque internal mechanisms and hidden […]