All posts filed under: Uncategorized

Tips for Getting More Nuanced Answers from User Interviews

March 6, 2018
by Clem Auyeung
Leave a comment
Content Strategy / Uncategorized / User Research / UX Design

“As soon as we decide on a technology over user needs, we fail to be user-centered.” – Caio Braga in “AI and the big why” Showing Respect for People’s Context and Emotions While studying for my Master’s degree in Human Centered Design & Engineering, one of the first lessons I learned was to understand people’s challenges before designing. Instead of leading with a certain technology or solution in mind, it’s important to be clear on what […]

Words Form the Building Blocks of User Experience Design

March 29, 2016
by Clem Auyeung
Leave a comment
Case Study / Content Strategy / Uncategorized / UX Design / Writing & Editing

In her talk at Rhode Island School of Design, Nicole Fenton described the concept of interbeing from Thich Nhat Hanh. It looks at the world as everything taking a part in creating everything else: the sun makes it possible to grow a tree, which takes a person to chop it down, which eventually becomes paper. All these activities feed into making paper and allows it to exist. Similarly, when we think about something as ambiguous as user experience, […]

Let Writers Lead on Your Product Team

February 26, 2016
by Clem Auyeung
Leave a comment
Content Strategy / Uncategorized / UX Design / Writing & Editing

Note: This is Part 1 of a series on using language to solve design problems. “Innovation is no longer just about new technology per se. It is about new models of organisation. Design is no longer just about form anymore but is a method of thinking that can let you to see around corners. And the high tech breakthroughs that do count today are not about speed and performance but about collaboration, conversation and co-creation.” –Bruce […]